VetPay Plus

VP+ Members exclusive benefits include: 24 HOUR SUPPORT ACCESS CONCIERGE SERVICE ReUNITE PET TAG VP+ REBATE

VetPay Plus

VetPay are pleased to offer your valued cliients an option to access a premium service which allows them to contact us directly anytime day or night.  We hope this will encourage pet owners to contact, discuss and arrange the funds necessary to ensure they can cover veterinary treatment costs  for a discharge smoother process.  The ReUnite pet tag also identifies the pet as a VetPay cient with funds available for treatment.  

Another benefit of our VP+ program is that a pet owner can nominate a carer for their pet in their absence and gives them the authority to access VetPay funds, our hope is to reduce time and angst which is often present for clinic staff in stressful situations.

Just another way VetPay are committed to partnering with the Veterinary industry to preserve the bond between people, pets and vets! 

additional benefits

Request for Information on VetPay Plus

REQUEST INFORMATION FOR VP+
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24 HOUR SUPPORT ACCESS

We understand the importance of knowing you can obtain information regarding veterinary treatment and access to your account any time day or night. After hours emergencies can be particularly distressing, only VP+ members have 24/7 direct support available. Call us in the event of an emergency and we can check the status of your account, provide you with the nearest emergency clinic and advise the clinic of your arrival ahead of time. This will avoid any delay in treatment, which may arise due to financial concerns.

CONCIERGE SERVICE

Take the worry out of holidays and travel when leaving your pet behind. VP+ members can contact us and nominate your pets carer during your absence. In the event of an emergency, your carer can take your pet to the veterinary clinic and be granted access to your account to cover treatment. We will notify the clinic that funds are available for treatment. In the event of an after-hours emergency, call us and we will notify the clinic you are on your way.

concierge service
ReUnite-Tag

ReUNITE PET TAG

VP+ members receive one complimentary UNITE Pet Tag with each registration. The ReUNITE service will allow anyone to contact us 24 hours a day, every day. We will do all we can ensure you are reunited with your beloved friend as soon as possible. We will advise you or your nominated pet carer immediately (via mobile, email and SMS) to notify you that your pet has been located.